Returns Policy
Our policy allows you to return most new and unopened items within 30 days of delivery for a full refund. If the return is due to our mistake (such as receiving an incorrect or defective item), we will cover the return shipping costs.
Typically, you can expect your refund within four weeks of sending your package back to us. This period accounts for the time it takes for us to receive your return (5 to 10 business days), process it (3 to 5 business days), and for your bank to finalize the refund (5 to 10 business days).
To initiate a return, simply log in to your account, navigate to the order under the "Complete Orders" section within the My Account menu, and click on the Return Item(s) button. We will inform you via email once your return has been processed and your refund issued.
Shipping
We offer global shipping, though please note that certain items are restricted and may not be sent to international locations.
Upon placing an order, we'll provide you with estimated shipping and delivery dates based on the availability of your items and your chosen shipping options. Shipping date estimates will also be available on the shipping quotes page, varying by shipping provider.
Be aware that shipping costs for many of our items are determined by weight. The weight of any item can be found on its detail page. In line with our shipping carriers' policies, all weights are rounded up to the next full pound. We offer free shipping to all 48 contiguous states, excluding Hawaii and Alaska.
